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BW: VA Linux Systems Announces First One-Stop Package for Hardware and Software Service and SupportJul 27, 1999, 19:58 (3 Talkback[s])
"Leading Linux Company Distinguishes Itself as Premier Provider of Full-Service Linux Solutions; Delivers on Commitment to Customer Flexibility and Efficiency"
"VA Linux Systems today announced new industry-leading Linux service and support packages for business users that include system maintenance, making VA the only one-stop Linux hardware and software support and service solution. With sales of Linux systems booming -- spurred by soaring customer confidence in support and service solutions -- these new packages demonstrate VA Linux Systems' commitment to supporting the multitude of e-commerce and enterprise customers running Linux in mission-critical applications."
"Every VA Linux machine now comes with comprehensive one-year Linux software and hardware support for installation, VA-provided OS, system administration and configuration. Customer service is available either via telephone or email during normal business hours. Hardware service is included for one year and features free shipping and handling; an unprecedented two-day turn-around for system repairs; and advanced replacement of peripherals as soon as VA confirms the customer's hardware issue."
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