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CRN: Licensing Policy in Question -- Microsoft Select customers to pay more for Windows deployment

Aug 22, 2000, 18:04 (11 Talkback[s])
(Other stories by Paula Rooney)

"According to new terms of the license agreement, Open and Select customers who buy Windows-based PCs from OEMs must now pay for Microsoft's costly Upgrade Advantage maintenance agreement to reimage or reinstall the Microsoft media obtained through their volume licensing agreement on those PCs. It's a double-charge for customers who are accustomed to deploying Windows upgrades this way without an Upgrade Advantage plan, critics say. Solution providers and ISVs say customers are angry. The policy may slow Windows 2000 adoption among small and midsize businesses that buy Select, they say."

"Symantec, which plans to launch a major upgrade of its disk-cloning and deployment tool, Ghost 6.5, this week, is worried, says Tom Bailey, product manager for the tool at Symantec. "We remove the pain of deploying Windows 2000 and my fear is that this will hinder adoption rates of Windows 2000 and, potentially, Ghost sales," he says."

"Why is Microsoft hiking software costs at a time when desktop sales are slowing and it is facing increased competition on the desktop? ...some observers say Microsoft is playing with fire in the face of emerging competitive threats such as Linux and the Internet."

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