InfoWorld: A world with UCITA may allow fine print to outweigh the right thing

"The conversation we're about to hear could be occurring right now in real life, except we're going to imagine that a certain law relating to software transactions is already well-established throughout the country."

"Agent: Good day, Firebridge Tires customer service. This is John. How can I help you today?"

"Caller: John, I recently bought a new SUV equipped with your tires. Now I'm seeing on the Internet that people are having accidents because of problems with these tires, so naturally I'm a bit concerned about this."

"Agent: Sir, Firebridge Tires is aware of those reports. I want to assure you we are investigating, and when we identify the people responsible for those reports, we will prosecute them to the fullest extent of the law."

"Caller: Prosecute them? No, you don't understand -- experts are saying that your tires can blow out for no reason. I'm calling because I assumed there might be some sort of recall."

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