"Open source communities have successfully developed a great deal of
software although most computer users only use proprietary
applications. The usability of open source software is often regarded
as one reason for this limited distribution.
"In this paper we review
the existing evidence of the usability of open source software and
discuss how the characteristics of open source development influence
usability. We describe how existing human-computer interaction
techniques can be used to leverage distributed networked communities,
of developers and users, to address issues of usability..."