"Q: Why is Microsoft still struggling to come up with an answer to Linux?
"A: Our thinking about how to talk to customers about Linux has clearly evolved. Two years ago, there was a lot of emotion in our discussion, and we focused on things like the GPL. We've moved it to more of a technology discussion where we want to talk about the relative merits of technology.
"In practice, what will that mean?
"We're talking to customers about the value of our offerings instead of talking about the shortfalls of Linux..."
