"When making procurement decisions, it often all comes down to whom you trust. If you're buying a copier or a forklift, a strong brand name can give you confidence in your purchase. The same is true for big-name commercial software. But when it comes to open source, things aren't that simple.
"One argument says that the open source model itself is your best assurance of quality. The combined resources of the open source community can potentially far outweigh those of a single, traditional software vendor..."