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InfoWorld: The Changing Face of Community: Learning from Sugar

Dec 13, 2005, 04:00 (0 Talkback[s])
(Other stories by Matt Asay)

"I just got off the phone with Clint Oram, one of the founders of SugarCRM and currently their VP of Products and Services. That's a somewhat non-descript way of saying what Clint really does: build and leverage SugarCRM's development community. In other words, Chief Community Officer (which, as I've argued elsewhere, is something that every technology company needs.)

"Clint said something that set me back on my heels. Of the top 50 contributors to SugarCRM's development community, 95% of them are SugarCRM partners. Think about that..."

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