"I was doing some research on a paper I am writing about open source usability practices when it hit me:
"Lack of user research is the #1 problem in open source usability
"Not that this wasn't an obvious problem before. Many of us in the open source usability community knew that there is a lack of user research, and that many--if not most--projects do not have it documented, and that no user research makes designing very difficult..."
