"A small start-up based in Seattle has started selling a 'self-support' tool for developers working with Java and/or Linux. SourceLabs says its 'Self-Support Suite' can quickly identify problems and locate solutions for users of Hibernate, Spring, Struts, Axis, and Tomcat, as well as select Linux applications.
"The Suite appears to comprise a local database that sits on the local network, remotely collecting and monitoring syslog data from machines subscribed to the service. Initial rates are $100 for developer PCs, and $400 for 'production' application servers..."
