Testing a HELP System in a Java ApplicationJul 29, 2008, 06:30 (0 Talkback[s])
(Other stories by Tim Lavers, Lindsay Peters)
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[ Thanks to Himanshu Panchal for this link. ]
"Given that customers mostly use the Help system when they are already frustrated by our software, we should always see to it that such errors do not exist in our help system. To do this, we will write a tool, HelpGenerator, that generates some of the boilerplate XML in the help system and checks the HTML and index files for the problems listed above. We will also build tools for displaying and testing the contextual help. We've re-engineered and improved these tools and present them in this article.
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