Developers Can't Discount Human Nature

"Developers are then faced with the challenge of trying to reconcile the objective facts of a system with the subjective reactions of its potential users. A developer can say to a user, “You know that thing that normally takes you two hours to do? Well, now you can do the same thing and more in two minutes,” and then proceed to list all the ways their new tool will increase productivity. Unfortunately, while the developer is making a case for the new tool, users are hearing, “Excuse me, I don’t mean to interrupt your dinner, but what if I told you I can save you 10-percent on your long distance rates?”"

Complete Story

Related Stories:

• Linux Knows the Way to Sesame Street(Jul 10, 2009)
• Top Open Source Apps For OS X(Jun 11, 2009)
• How To Migrate Mailboxes Between IMAP Servers With imapsync(Jun 04, 2009)
• Linux, open source and Sharepoint in the public sector(May 14, 2009)
• Linux Journal Announces Winners of its 2009 Readers' Choice Awards(May 03, 2009)
• SME Server: The Linux solution for growing businesses(Apr 26, 2009)
• Desktop Linux Video App Roundup(Apr 16, 2009)
• 10 Straight forward but proven ways to harden your LAMP servers.(Apr 14, 2009)