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What FOSS communities can look like from the outside

Jul 13, 2010, 22:08 (0 Talkback[s])

"I found this mailing list conversation snippet to be very insightful, and wanted to share it.

"Scott: "Open to critique" isn't quite the same as "responsive to critique". From an outside perspective, it seems that frequently SugarLabs is just not listening to people who offer contrary opinions. This is better than flaming them, but maybe not as good as it could be. For an end-of-year report, I'd like to see instances enumerated where SugarLabs actually internalized some outside critique and responded in a positive way — some concrete change made to the UI, or Sugar, or to process. That would be more convincing that simply stating, "we are now open to critique".

"Bernie: We're definitely intimidating to non-technical people. At least, this is what I sensed at the Realness Summit. OLE also seems to be doing a better job at connecting with educators. I'm not completely sure what corrective actions should be. We might need to do some work on the wiki, maybe add web forums, which non-geeks tend to prefer..."

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