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Case Study: Unifying ITSM Practices and Technology
As a result of corporate expansions, mergers, and acquisitions, the teams and technologies that support an organization's IT service management (ITSM)...
ITSM: The New Basics
On-demand Event Event Date: June 12, 2014 In the past, IT service management (ITSM) and IT infrastructure library (ITIL) basics might have been more...
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