Top White Papers
Improving Engagement with Multi-Channel Service
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just...
From Tree Fort to Fort Knox: 5 Ways Cloud Security Beats What You Have On-Premise
Not long ago, security was viewed as one of the biggest obstacles to widespread adoption of cloud-based deployments for enterprise software solutions....
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TCO Studies Miss Basic Incompatiblities
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