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Internet Week: Need Help Desk Support? Just Name Your Price

Jun 28, 1999, 01:31 (0 Talkback[s])
(Other stories by Bill Freeza)

"... many Linux gurus are not necessarily interested in joining a big corporation where they can sit by a phone bank and answer help desk calls all day. Might there be another way?

"Hector Gonzalez thinks so. An immigrant from Medellin, Colombia, Hector sold the source code for a software product he developed in college to pay for a ticket to the United States and a shot at Harvard Business School. While there, he launched a student project called the Question Exchange, an online clearinghouse for distributed Linux support services. Still under development, this clearinghouse offers a tantalizing glimpse of what might lie ahead. It is a novel combination of Priceline.com and eBay, where the goods being sold are answers to support questions and the buyers set the price."

Complete story.