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Linux Magazine: Getting HelpApr 08, 2000, 18:17 (0 Talkback[s])
(Other stories by Hal Moroff)
"One of the most important skills for any Linux newbie to develop is the ability to know when and where to look for help. While Linux is much easier to operate than it used to be, chances are that some day you're going to run into a situation where you will need advice from someone who has been there, done that, and received the proverbial T-shirt."
"The best place to begin searching for Linux help is on the Internet. Unfortunately, if you're having networking problems, you might find yourself in a catch-22. No need to despair; the answers you seek might already be available on your very own hard drive."
"The worst has happened. You're absolutely stuck. You've looked at the HOWTOs and FAQs and you don't see your particular question or can't make sense out of what you do find. You've checked the LDP, and you've searched all the support sites. ... We've all been there. Since we've all been there, however, you'll find that the Linux community is generally a pretty friendly and helpful bunch -- assuming you've done your homework, that is. If you really have tried to find the solution in the documentation and Web sites that are available, you should try asking for help in one of the many Linux discussion groups."
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