LinuxOrbit: When the Going Gets Weird: Getting help in StarOffice

Framed as a guide to getting help in StarOffice, this article serves to provide a decent enough template for any number of Linux support needs the new user might have with any number of applications:

"There comes a time in every computer user's life when things don't work the way they're supposed to. OK, maybe that time comes several times a day, but it always will come. In the Windows world, you often just learn to live with problems. Linux users have both the ability to find out what's going on under the hood of their programs, and the will to fix problems themselves.

The Linux community is well-known as the finest technical support staff on the planet, and it's free, but where does a newbie go to find the Linux community? It's not hard, but knowing how to go about it is the best way to connect, and solve your problems.

This HOWTO will give you the steps to follow to resolve many of your Linux desktop problems. Because StarOffice, Sun Microsystems' open-source office suite, is a program that just about every Linux desktop user will encounter, we'll use it as an example. You should find that following these steps will help for many other programs as well."

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Related Stories:

• LinuxMedNews: OpenOffice Rumblings(Jul 10, 2001)
• eWeek: Department of Defense adopts StarOffice(Jun 26, 2001)
• eWeek: Sun upgrades StarOffice (May 02, 2001)
• Yahoo!/Forbes: Alternative Software(Apr 30, 2001)
• Letter to the Editor: StarOffice Could Do A Lot For Linux If We Let It(Apr 17, 2001)
• InfoWorld: Sun recasts StarPortal as Webtop(Feb 06, 2001)
• PlanetIT: Alternative Business Tools - Build an office suite for less(Jan 24, 2001)