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LinuxWorld: Bruce Perens on UserLinux

Mar 20, 2004, 01:00 (14 Talkback[s])
(Other stories by Paul Nowak)

"LWM: What does UserLinux mean to corporations and other organizations that will be paying for the software engineering and using the software?

"Perens: Linux vendors like Red Hat really are not in a position today to be able to support the software they distribute. If you look inside Red Hat, they have 300 engineers but only a tiny fraction of those actually support the software.

"UserLinux is taking the approach of 'let's have a lot of support companies working together as equals on UserLinux, so that you can find the expert that you need, and so that competition drives quality up and prices down. Let's encourage service providers to differentiate themselves by specializing in niche markets that they know well. I want there to be so many UserLinux service providers that you'll be able to find a company that specializes in supporting dentists in Minnesota. And I don't want to own any part of that company--I just want to be its equal partner in developing the UserLinux system.' And when you think of it this way, it turns out to be an approach that is particularly good for the more technically challenging markets because those are the markets that a Red Hat or SUSE can't go to. Red Hat is bound by strategies that enhance shareholder value, so they have to focus on the big market..."

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