"1. The first thing that really caught my eye from your services is your support. You offer '12 Incidents software coverage for USING the OS,' while your competitors usually only offer installation help (which you only do once...). Tell us about what made you push your Linux support to be more 'meaty' than the competitions.
"Element Computer: User feedback and an understanding of the IT process. When you run a business, you don't want to be left hanging after you install they're systems. People want to know that help is there if they need it, and Oustanding Support is a value-add only Element brings to the table..."
