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EnterpriseNetworkingPlanet: Upstream Provider Woes? Point the Ping of Blame

Oct 28, 2004, 21:15 (0 Talkback[s])
(Other stories by Carla Schroder)

"Your users are complaining that 'the Internet is, like, all slow.' Users are always complaining, but you're seeing a lot of timeouts when you check mail, surf the Web, or try to log in for remote administration. Or even worse, latency is so bad that you keep getting killed all to heck in your favorite gory violent online multi-player game, so you know there is a problem. But there a lot of potential bottlenecks between your PC and the outside world, like your Internet gateway, proxy server, firewall, Internet service provider, and so forth, so where do you begin...?"

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