"Sometimes I have to wonder whether the people working on key open source projects really understand the end-user. While Linux has made some great strides interoperating with Windows and Windows applications, the more I use Linux as a desktop operating system in real corporate environments, the more I realize we've got a long way to go before anyone — and I mean anyone and everyone--can take a ride on the Magic Linux Bus.
"Until recently, I never really realized just how many little things are critical for user acceptance in large organizations, the first place where Linux is likely to make its first big desktop wins..."
