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SearchEnterpriseLinux: Canadian Firm Scores with Open Source Call Center

Jun 01, 2005, 20:30 (0 Talkback[s])
(Other stories by Mark Brunelli)

[ Thanks to Peter Parker for this link. ]

"The decision to create a call center based on open source technology turned out to be a profitable one for Aheeva Technologies.

"The Montreal-based firm had long specialized in assisting firms choose, develop and manage interactive contact center systems based on proprietary technologies..."

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Related Stories:

National Post: The Linux of the Telecom World(May 08, 2005)
internetnews.com: Open Source a Driving Force for VoIP?(Apr 22, 2005)
CRM Daily: Is Open Source the Next Stage in Contact Center Evolution?(Mar 03, 2005)
Tectonic: Open Source Telephony Slashes Costs(Jan 27, 2005)

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SearchEnterpriseLinux: Canadian Firm Scores with Open Source Call Center