"Current trends in the IT world continue to accelerate the rate of change in every area. Applications, server platforms and networks are no longer the slow moving entities they once were. They are subject to change on an almost daily basis. In this environment, it becomes more and more important for the IT Operations team to quickly detect, and respond to changes, or anomalous events.
"My employer is a relatively new business. Applications would be customized packages, and a large section of its core IT systems would be outsourced. Slowly, those package based solutions morphed into custom applications and, for a variety of reasons, these outsourced systems were brought back in-house a couple of years ago. This presented those of us in the IT department with some interesting challenges. One of those challenges was how to go about managing our newly re-acquired IT infrastructure and applications..."
