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CNET News: Linux PCs: Customer Service or Lip Service?

Nov 03, 2005, 00:00 (4 Talkback[s])
(Other stories by Michael Singer)

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"While for years mainstream computer makers such as IBM, HP and Dell have been professing their love for alternatives to Microsoft Windows, the overwhelming majority of open-source-powered machines are business servers and high-priced workstations.

"Finding an entry-level home PC that doesn't have a Windows XP sticker on it requires consumers to search through a maze of Web sites. If they try calling a major PC maker, the agent is likely to have a hard time steering them toward a Linux-based or bare-bones system..."

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