"When did you begin the vetting process with SugarCRM?
"Ryan Lindsay: We actually went with SugarCRM earlier this year. We have been Salesforce user since the inception of Salesforce.com. Our 150 employees and large sales force had utilized salesforce to manage all their leads, accounts, opportunities, and overall it was a good solid application for me.
"But, over the past 10 years we have trimmed down a bit, and are always looking at ways to save money. The fees have gone up, and the one thing we could do was to reduce fees..."
