"To a lot of people, e-mail has become something that only lives on the Web in free services such as Yahoo's or Google's. Why bother running a separate program just for your mail when you can pile up messages by the gigabyte on somebody else's server, then access it from anywhere?
"The latest Web-mail interfaces, such as Google's Gmail, Yahoo Mail Beta or America Online's AIM.com, even provide most of the speed and fluidity of desktop software..."