"You might be surprised to find out that I agree with much of what Tony Mancill says in his article. However, he apparently is having trouble seeing the forest for the trees. Let me explain:
"Despite the headline, the majority of his article does not actually address issues with open source, but examines problems implementing and debugging open standards telephony technologies. His concerns about VoiceXML, J2EE, CCXML, lack of information transmission across protocols, and DTMF confusion--there are actually at least five different forms of DTMF on SIP--are well-founded, but they have nothing to do with open source telephony..."