Linux.org: How to Become a Successful Linux User

"In the six and a half years that I've been handling the mail here at linux.org, I've had to handle thousands of queries on a wide range of Linux topics. I've been fortunate, I think, in that a lot of these mails contain simple questions on basic setup issues. They're easily answered and both sides end up happy. However, there is a good percentage of messages that are angry in tone and express a great deal of frustration with Linux. They invariably include one or more of the following comments:

• "I don't think Bill Gates is ever going to have to worry about losing his billions.
• "Now I know why Microsoft is a monopoly.
• "If I can't get my [some piece of exotic hardware] working, I'll just go back to Windows..."

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