"I recently received a letter from a computer pro who's nearing 80. He's disgusted by 'how [Microsoft] things have developed, and how most software is put out there full of errors and omissions. Help is virtually none existent. One really has to dig to find answers."
"'So I am interested in learning more about Linux and Firefox, and what it entails to switch from MS and their assembled products. I am sick of the constant vigilance it takes to keep from being attacked and destroyed. But I need something less complicated, and requiring less diligence to keep things running. My needs are not great, but I do spend a lot of time on the computer...'"
