"The Enterprise Linux Log: What sorts of services do consultants offer over and above a support contract?
"Patrick Green: I try to be hands off with the actual heavy lifting. I prefer to educate, inform, and empower the staff of a company to get up to speed. Most of what I have done is provide digestible training materials. If I am not the one executing it, I develop a comprehensive teachers guide and student guide with a .ppt presentation. This will range from a simple desktop tour to authenticating to a Windows environment and even how to position Linux in your sales model..."