"Today, Walter K. Mossberg provided his perspective about Linux and in particular, his experiences with Ubuntu. Although I agreed with most of his observations, I took issue with his commentary when he stated 'But open-source is a two-edged sword, While it draws on smart developers from many places, nobody is ultimately responsible for the quality of the product, and open-source developers often have an imperfect feel for how average people use software.'
"Here is my letter to Mr. Mossberg today..."
