A Letter to the Wall Street Journal--Open Source Sep 14, 2007, 16 :30 UTC (3 Talkback[s]) (4093 reads) (Other stories by Bob Zurek)
"Today, Walter K. Mossberg provided his perspective about Linux and in particular, his experiences with Ubuntu. Although I agreed with most of his observations, I took issue with his commentary when he stated 'But open-source is a two-edged sword, While it draws on smart developers from many places, nobody is ultimately responsible for the quality of the product, and open-source developers often have an imperfect feel for how average people use software.'