"Over the few months, several potential clients have asked me to configure and install an open-source program. That's not unusual in and of itself; I have been consulting for 15 years, and always enjoy receiving calls from people with problems to solve. But in each of these cases, the caller assumed that the majority of the time would involve installing the program. They neglected to take into consideration the time and cost associated with connecting this new software with their existing, legacy systems.
"Most open-source packages are not that complicated to install and configure. The days in which you needed to manually modify dozens of lines in a Makefile, and discover the hard way that you needed to install some additional libraries to satisfy dependency requirements, are a distant memory..."
