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The Gatekeepers of our technology

Jan 15, 2009, 15:04 (0 Talkback[s])
(Other stories by Ken Starks)

[ Thanks to helios for this link. ]

""I tried to have it put on there when I ordered the computer...they said they could but they didn't recommend it."

"It took me about 5 minutes to start making the phone calls. I started with the proper protocol and called their complaint line. Not much luck there...the people in Malaysa couldn't care less. I decided to target my query a bit closer to home...like in Round Rock. A twelve minute drive from my house.

"That didn't work out so well either. I'm still waiting for a call-back.

"Note to self...don't tell people why you are really calling. It just tips them off that you're not a happy customer and the chances of getting a call back are as remote as a viral infection on a Linux computer."

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