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Review of the System76 Starling Netbook

Jul 30, 2009, 09:04 (0 Talkback[s])
(Other stories by Jane Hadley)

"The System76 Web site is simple and straight-forward. Ordering the Starling online via that Web site is easy. The one downside I must report is that after ordering my Starling, I received an e-mail from System76 reporting that their Web hosting provider had been hacked and that an "unauthorized person" might be in possession of the credit card number and other information I entered when ordering. System76 said it does not store such information; the hack occurred during processing. Not what one wants to hear, of course. System76 says it has taken steps to ensure that it does not happen again.

"I had a few questions about the netbook before ordering. I found a link on the System76 Web site for contacting the Sales Department and sent an email with my questions. They were answered clearly and promptly by Thomas Aaron.

"I ordered the Starling on Thursday May 28, 2009. It arrived on my doorstep in Seattle six days later on Wednesday, June 3, 2009. Not bad considering I had opted for UPS ground shipping, the slowest and cheapest option. Shipping cost was $13.92. Oddly, I received an e-mail from System76 on Saturday June 6, 2009 giving me a UPS tracking number to track my shipment!"

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