"What's that? Linux is much too complicated and techie for someone who might have trouble navigating Outlook Express? Sorry, but that's not been the case for years. Take a look at the new Ubuntu 9.10, and you'll see what I mean.
"Besides, think about it. If your older relatives are like mine, they use the desktop for e-mail and the Internet, and that's about it. Firefox, with GMail for e-mail, looks and works the same on both Linux and Windows."
