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:Linux or Windows: Most hardware support plans are worthless
Linux or Windows: Most hardware support plans are worthless
Dec 22, 2009, 19 :32 UTC (1 Talkback[s]) (5747 reads)

(Other stories by Steven J. Vaughan-Nichols)

[ Thanks to Steven J. Vaughan-Nichols for this link. ]

"Recently, a user who had replaced Windows on his netbook with Ubuntu Linux discovered that, as far as Best Buy was concerned, he had voided his warranty. For all practical purposes, he had.

"In The Consumerist, the disgruntled netbook user reported, "My four month-old netbook's touchpad and power adapter all stopped working. I took the machine into Best Buy for service under the Geek Squad's Black Tie Protection Plan on Saturday, and demonstrated its problems. The manager of the Geek Squad informed me that installing Ubuntu Linux on my machine voided my warranty, and that I could only have it serviced if the original Windows installation was restored."

"In the end, he did restore Windows and that didn't get him any service either."

Complete Story

Related Stories:
Why you should not pay for extended warranty if you use Linux(Dec 17, 2009)
The Day The Netbook Died(Oct 07, 2009)
Dell's Inspiron 15n With Ubuntu: My Thoughts(Jul 31, 2009)
Getting your Microsoft Tax Refunded: 10/10 for Amazon UK! [Updated](Jul 24, 2009)
Software liability law could divide open source(Jun 11, 2009)
Everything Broke Today. So, How Was Your Day?(Apr 14, 2009)


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  Talkback(s) Name  and Date
First of all, my experience with Best Bu ...   Best Buy & Geek Squad or morons   
Chris
Dec 22, 2009, 20:26:18
 
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