To Know Software Is to Love It?

"Familiarity is not something users are born with, Hoogland notes; rather, 'it is something they learned over an (often extended) period of time.'

"'Hoogland's question, then, was, 'do you think a time will ever come when users will realize that just because you know how to use a piece of software doesn't automatically make it the best software for completing the task at hand?'

"That's a key question, in Linux Girl's view, cutting as it does straight to the heart of one of FOSS's biggest challenges -- how to get past the inevitable learning curve."

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