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Information Week: Linux Support: Who Ya Gonna Call?

Apr 18, 2000, 19:59 (4 Talkback[s])
(Other stories by Dan Orzech)

"It's no secret: Linux is everywhere. In PCs sitting under desks and in closets at businesses around the world, the open-source operating system is chugging away, managing print queues, running Web sites, and forwarding E-mail. And because Linux doesn't crash much, these systems haven't required a lot of attention from business IT departments. But running a few departmental servers is different from running large, complex-perhaps even enterprisewide-applications. And as a growing number of IT shops contemplate using Linux on a broader scale, they're grappling with a new question: If you want to base a critical, enterprisewide system on Linux, where do you turn for support and systems integration?..."

"When The Home Depot Inc., the $38 billion home-improvement chain, asked itself the Linux support question about a year ago, the answer it came up with was to turn to Linux distributor Red Hat Inc. for help."

"Home Depot is using Red Hat Linux 6.1 as a key building block for a huge in-store system that its employees will use for tasks such as receiving, ordering, and inventory management. Thin clients will download Linux from the company's Hewlett-Packard and IBM servers in each store. Applications, written in Java, will also be downloaded to the thin-client terminals from the servers."

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