CRMBuyer: Is CRM Feasible on Open Source?

"As more companies explore the cost effectiveness and power of open-source platforms like Linux, questions are arising about the interoperability of major enterprise applications like CRM. Because no CRM system is designed specifically for Linux, some companies that run the open-source operating system are striving to fit vendors' offerings into an environment that may not be ideally suited for those programs.

"But the integration process does not have to be a struggle to fit a square peg into a round hole. Despite the challenges that may crop up between open-source platforms and CRM systems, there are ways to use both technologies well, analysts say..."

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Related Stories:

• internetnews.com: IT Execs Present Open Source Wish Lists(Mar 18, 2004)
• InfoWorld: Dell Chases Datacenter Kudos(May 09, 2003)
• CNET News: Survey: Linux Growing; CRM in Doubt(Sep 05, 2002)
• CRMDaily: Open Source Opening Doors to CRM Cost Savings(Aug 03, 2002)