CRM Daily: Open Source Makes Do-It-Yourself CRM Possible
Oct 28, 2004, 18:30 (0 Talkback[s])
(Other stories by Kimberly Hill)
"For years, companies large and small have been convinced that
if they want the sophisticated functionality of enterprise-class
software like ERP and CRM systems, they must buy pre-packaged
applications. And, to a large extent, that remains true.
"But the growing viability of open-source code in the corporate
world has extended into the enterprise application arena, AMR
Research's Erik Keller told CRM Daily..."