CRM Daily: Open Source Makes Do-It-Yourself CRM Possible

"For years, companies large and small have been convinced that if they want the sophisticated functionality of enterprise-class software like ERP and CRM systems, they must buy pre-packaged applications. And, to a large extent, that remains true.

"But the growing viability of open-source code in the corporate world has extended into the enterprise application arena, AMR Research's Erik Keller told CRM Daily..."

Complete Story

Related Stories:

• SearchEnterpriseLinux: Golden's Rules: Analyst Blunders in Assessment of Open Source CRM(Oct 09, 2004)
• CNET News: Open-Source CRM Firm Offers Subscription Service(Sep 08, 2004)
• LinuxWorld Australia: Open Source CRM: For Anyone with a Sweet Tooth for Commercial-Grade CRM(Aug 19, 2004)
• TechNewsWorld: Siebel Systems, IBM To Join on CRM Linux Effort(Aug 05, 2004)