Novell.com: Novell Responds

"The following comments follow the flow of Mr. Ballmer's letter. Not surprisingly, the points made by Mr. Ballmer leverage only those statements in its commissioned studies that reflect most positively on Microsoft. A broader look paints a much more objective picture, one more favorable to Linux.

1. "OBJECTIVITY:
   In teeing up the research results, Mr. Ballmer states that 'In each case, the research methodology, findings and conclusions were the sole domain of the analyst firms. This was essential: we wanted truly independent, factual information.' This is somewhat at odds with what transpired. Microsoft generally specified the configurations to be used..."

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