ZDNet UK: SugarCRM Closes In on Proprietary Vendors

"The next version of SugarCRM's open source CRM application, due for release later this week, will include a customisation tool that the company says puts its offering on a par with those of its rivals.

"John Roberts, chief executive of SugarCRM, said the name of the product has changed from Sugar Sales to Sugar Suite to take into account new features such as marketing and customer support that the company says make it 'more than just a sales application...'"

Complete Story

Related Stories:

• ZDNet UK: Business Objects: Open Source a Distant Threat(Jan 18, 2005)
• ZDNet UK: vTiger Launches Open Source CRM(Dec 31, 2004)
• Tectonic: Code Theft or Liberalisation?(Dec 13, 2004)
• NewsForge: The Sweet Taste of Good Customer Relations(Dec 01, 2004)