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:SugarCEO John Roberts: Why CRM Fails, part 1
SugarCEO John Roberts: Why CRM Fails, part 1
Jun 3, 2005, 11 :30 UTC (0 Talkback[s]) (6751 reads)
(Other stories by Jan Stafford) |
[ Thanks to Peter Parker for this link. ]
"Why is the failure rate of CRM projects so high?
"John Roberts: Billions of dollars have been wasted on CRM applications because users didn't adopt them.
"In my presentations, I ask audiences how many of their companies have CRM..."
Complete Story
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CRM Daily: Open Source CRM Sets Sights on Siebel(Apr 12, 2005)
eWeek: SugarCRM Adds Collaboration(Apr 04, 2005)
ZDNet: The Anti-Marketing of SugarCRM(Feb 09, 2005)
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