:Computerworld: Expert: With Open-Source Software, ROI Tough to Peg
Computerworld: Expert: With Open-Source Software, ROI Tough to Peg Aug 7, 2005, 21 :00 UTC (4 Talkback[s]) (6044 reads) (Other stories by Todd R. Weiss)
"For businesses looking to move to open-source software, the metrics used to compare return on investment with proprietary software may not always give the best answers. Basing such decisions on the costs associated with licensing fees, hardware, support and maintenance--all traditional ROI factors--ignores the expertise of workers who can create and use open-source software.
"That was the argument made today here at the seventh annual O'Reilly Open Source Convention by Robert M. Lefkowitz