"Research firms make their living by offering expert advice to business and technology people about the best ways to invest their IT dollars. It can be invaluable insight, but only if that analysis comes with no strings attached. And on that, there's no guarantee.
"Forrester, Gartner, IDC, and others insist their output is squeaky clean, yet they also rake in millions providing services to the very same companies they monitor, heavyweights like Cisco, IBM, Microsoft, and Oracle..."
