SearchOpenSource: SugarCRM CEO Roberts: On Microsoft and Open Source CRM
May 23, 2006, 21:15 (3 Talkback[s])
(Other stories by Jack Loftus)
[ Thanks to Jane Walker for this link.
"What are some of the trends today in open source and
"John Roberts: It was our philosophy from Day
One to kind of re-evaluate the way in which software operates. Our
belief from the beginning was to put the software in front of the
sales force, as opposed to having the sales team out front selling.
What we are seeing with this approach is that it continues to be a
more innovative model for development than the traditional
proprietary model, where all software is developed in a kind of
black box or with limited deployment options. The days of the
$300,000 sales rep taking people out to dinner and selling them
software are over. Business people and IT people are doing their
own due diligence, and it's no longer as hard as it used to