Network World: TCO and the PC Upgrade Problem Jun 13, 2006, 00 :15 UTC (8 Talkback[s]) (6620 reads) (Other stories by Kevin Tolly)
"As Linux has started nipping at the heels of Windows in recent years, Microsoft has admirably launched an ongoing effort to quantify the total cost of ownership of its offerings vs. alternatives that are mostly on the server front and mostly the aforementioned Linux rather than, say, Apple OS X or Sun Solaris.
"The conclusion in these and similar studies is that the capital costs pale in comparison with the time costs of people trying to use the system..."