"Although open-source software can be customized to meet a company's specific needs, its inherent complexity could dent the profitability of independent software vendors (ISVs), says Microsoft.
"'One of the beauties of the open-source model is that you get a lot of flexibility and componentization. The big downside is complexity,' Ryan Gavin, Microsoft's director of platform strategy, said on the sidelines of the company's worldwide partner conference in Boston last month..."
