"In 2003, SearchEnterpriseLinux.com visited the Linux support landscape with a list of Linux support weaknesses. A lot has happened over the past four years, as is evident in the success of Red Hat and Novell's subscription-based support models and the meteoric rise of commercial-grade Ubuntu support, to name a few. But, according to a recent SearchEnterpriseLinux.com survey of IT managers, support remains a 'barrier to adoption' for Linux in the data center.
"Today, we revisit the support list of yesteryear to see how things were, what's changed, what's stayed the same, and why..."
