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Vendor Value: CIOs Rate the Leading Tech Providers

Nov 22, 2007, 13:00 (0 Talkback[s])

" A year ago, we kicked off our annual Vendor Value survey with gloomy news: Value, reliability and customer loyalty were all down. This year, it seems most vendors heard the message and improved...

"This is the fifth year CIO Insight has polled IT executives on how well their major vendors deliver business value, reliability and quality. Google appears on our list for the first time, and Adobe, No. 1 in our first Vendor Value survey, in 2003, appears on the list again. While Adobe ranked 12th this year, Google took second place, tying with Hewlett-Packard and VeriSign. This year's No. 1 vendor: open source software vendor Red Hat, which earned a remarkable 97 percent loyalty rating..."

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